Shipping policy

1. Digital Delivery

All products purchased through our store are delivered digitally.

Depending on the product, delivery may be provided through:

• direct download after purchase;
• email;
• customer account access;
• a download link;
• another digital delivery method specified on the product page.

2. Delivery Time

Digital products are normally made available after successful payment and order confirmation.

In some cases, delivery may take additional time due to technical issues, payment verification, or other circumstances.

3. No Physical Shipping

We currently do not ship physical products.

There are therefore no:

• shipping fees;
• courier deliveries;
• tracking numbers;
• delivery addresses required for physical shipment;
• international shipping charges.

4. Incorrect Email Address

The customer is responsible for providing a correct email address when placing an order.

If you entered an incorrect email address, please contact us as soon as possible at [YOUR EMAIL] so we can determine whether the delivery information can be corrected.

5. Download Problems

If you are unable to download or access a product you purchased, please contact us.

We will make reasonable efforts to help you access the product you purchased.

6. Lost Download Links

If you lose your download link or have difficulty accessing your purchased product, contact us at support@xVanescooter.shop with your order information.

We may be able to provide access again, subject to verification of your purchase.