Terms of service

Last updated: August 21, 2026

Welcome to xVAN E-Scooter. By accessing or using our website and purchasing products from our store, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or purchase our products.

1. About Our Store

xVAN E-Scooter operates an online store offering digital products related to electric scooters, electric vehicles, and related digital content.

All products and services available through our store are subject to availability and may be modified, updated, replaced, or discontinued at any time.

2. Digital Products

Products sold through our store are digital products.

Digital products may include, depending on the specific product listing:

  • digital models;
  • digital files;
  • 3D models;
  • design files;
  • technical information;
  • reference materials;
  • other downloadable digital content.

The exact contents of each purchase are described on the relevant product page.

Please carefully review the product description and specifications before completing your purchase.

3. Orders and Purchases

By placing an order, you confirm that:

  • the information you provide is accurate;
  • you are authorized to use the payment method provided;
  • you have reviewed the product information before purchasing;
  • you understand that the purchased product is a digital product.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, technical errors, or misuse of our services.

4. Prices

All prices displayed on our website are shown in the currency indicated on the store.

Prices may be changed at any time without prior notice.

We reserve the right to correct pricing errors or other information displayed on the website. If an error affects an order that you have already placed, we may contact you before completing the order.

5. Payment

Payment must be successfully completed before access to a purchased digital product is provided.

We may use third-party payment providers to process transactions. Payment information may be processed directly by the applicable payment provider according to its own terms and privacy policy.

xVAN E-Scooter does not intentionally store complete payment card information on its own systems.

6. Delivery of Digital Products

After successful payment, the purchased digital product may be provided through download, email, customer account access, or another delivery method indicated on the product page.

Delivery times may vary depending on the product and technical circumstances.

If you experience a problem accessing a purchased product, please contact us at [YOUR EMAIL].

7. No Unauthorized Distribution

Unless expressly stated otherwise on the product page or accompanying license, purchasing a digital product does not transfer ownership of the underlying intellectual property to the customer.

You may not, without our express written permission:

  • redistribute purchased files;
  • resell purchased files;
  • upload purchased files to file-sharing websites;
  • make purchased files publicly available;
  • claim our digital products as your own;
  • reproduce or distribute our products commercially outside the permitted license;
  • share purchased download links or access credentials with other people.

The permitted use of each product is determined by its applicable license or product description.

8. Intellectual Property

All website content, including but not limited to:

  • logos;
  • branding;
  • text;
  • graphics;
  • website design;
  • original images;
  • digital files;
  • product descriptions;
  • trademarks;

is owned by or licensed to xVAN E-Scooter unless otherwise stated.

Nothing in these Terms grants you ownership of our intellectual property.

9. Product Information

We make reasonable efforts to provide accurate product descriptions and information.

However, digital products, specifications, file formats, compatibility, and other product characteristics may be updated or changed.

You are responsible for reviewing the information available on the product page before purchasing.

10. Third-Party Brands

Some product names, brands, trademarks, and model names displayed on our website may belong to their respective owners.

References to third-party brands or products are provided for identification, informational, or compatibility purposes unless otherwise explicitly stated.

xVAN E-Scooter does not claim ownership of third-party trademarks.

11. Website Use

You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overload, or interfere with the operation of the website.

You must not attempt to:

  • gain unauthorized access to our systems;
  • interfere with website security;
  • introduce malicious software;
  • scrape or copy protected website content without permission;
  • use the website for fraudulent purposes.

12. Account Security

If you create an account, you are responsible for keeping your login credentials confidential.

You are responsible for activity conducted through your account unless the activity occurred through unauthorized access that was not reasonably preventable by you.

Please contact us immediately if you believe your account has been compromised.

13. Refunds and Returns

Due to the nature of digital products, purchases are generally final and non-refundable once the product has been delivered or made available.

For complete information, please see our Return & Refund Policy.

This policy does not limit any mandatory consumer rights that cannot legally be excluded.

14. Disclaimer

Our website and digital products are provided on an "as available" basis.

To the maximum extent permitted by applicable law, we do not guarantee that:

  • the website will always be available;
  • the website will be error-free;
  • every product will be compatible with every device or software environment;
  • digital files will meet a customer's particular intended purpose unless expressly stated.

15. Limitation of Liability

To the maximum extent permitted by applicable law, xVAN E-Scooter shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or digital products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we may update the "Last updated" date at the beginning of this page.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

17. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which xVAN E-Scooter operates, subject to any mandatory consumer protection laws that apply to you.

18. Contact

If you have questions regarding these Terms of Service

19. Buying 
When you buy something from our store you auto agree with the TOS